ServePoint Spa

ServePoint Spa — Support

We're here to help you run your spa.

Contact us

Questions, bug reports or feature ideas? Email our team and we'll get back to you within 1–2 business days.

mobilestudio66@gmail.com

You can also send feedback from inside the app: Settings → Report a Bug / Suggest a Feature.

Frequently asked questions

How do I add services and categories?

Open the Store tab → tap New Service (or the Categories tab → New Category). Adding and editing the service catalog requires a Pro subscription.

How does the Pro subscription work?

ServePoint Spa Pro is an auto-renewing subscription — $9.99/month or $59.99/year. Payment is charged to your Apple ID or Google Play account at confirmation. It renews automatically unless you turn off auto-renew at least 24 hours before the end of the current period.

How do I cancel my subscription?

Deleting the app does not cancel a subscription — cancel through the store.

How do I delete my account?

In the app: Settings → Delete Account. This permanently removes your account and associated data. You can also request deletion by emailing us.

How do I sign in?

Use email & password, Continue with Google, or Continue with Apple. Your data syncs across all your staff's devices in real time.

Does the app work offline?

Yes. ServePoint Spa is offline-first — you can take orders, manage appointments and print receipts without an internet connection. Data syncs automatically when you're back online.

Which printers are supported?

Bluetooth thermal receipt printers (58 mm / 80 mm). Pair the printer in your device's Bluetooth settings, then select it in the app.