Last updated: June 2, 2026
1. Who We Are
ServePoint Spa ("we", "our", "us") is a spa & wellness management application that helps spas and wellness businesses manage appointments, services and treatments, clients, therapists, rooms, inventory, and sales. This Privacy Policy explains how we collect, use, and protect your information when you use the ServePoint Spa mobile application.
For questions, contact us at: digiforcebusiness@gmail.com
2. Information We Collect
Account information
- Display name and email address (provided during sign-up, or via Google Sign-In or Sign in with Apple)
- Firebase Authentication user ID
- If you use Sign in with Apple and choose to hide your email, Apple provides a private relay email address instead of your real one
Business data you enter
- Services and treatments, prices, durations, and categories
- Client records you create (e.g. name, phone number, and notes)
- Appointments, bookings, and treatments in progress
- Therapists and commission settings
- Inventory items, rooms/cabins, and order/sales records
Subscription & usage
- Subscription status (free, active, or expired), managed through the app store and RevenueCat
Feedback
- If you submit a bug report or feature request via the in-app feedback form, we store your user ID, feedback type, and message
We do not collect
- Payment card numbers (handled entirely by Google Play / Apple App Store)
- Your device location, contacts, or precise tracking data
3. How We Use Your Information
- To create and maintain your account and sign you in
- To store your business data and sync live treatments/orders across your staff devices in real time
- To publish your public service menu when you choose to share it via a QR link
- To manage your subscription and unlock Pro features
- To send optional local reminders (on-device only — no data leaves your device)
- To review feedback and improve the app
4. Device Permissions
- Bluetooth — used only to connect to thermal receipt printers for printing receipts. We do not use Bluetooth for tracking.
- Camera & Photos — used only if you choose to add a photo to a service or product. Images you select are stored with your data.
5. Public Service Menu (QR)
If you choose to publish your menu, the service names, categories, and prices you select become publicly viewable by anyone with the QR link or URL. This public menu never includes client records, appointments, sales figures, or any personal data — only the menu content you choose to publish.
6. Third-Party Services
ServePoint Spa relies on the following third-party services, each with their own privacy policy:
- Google Firebase (Authentication & Firestore) — stores your account and business data. Firebase Privacy Policy
- RevenueCat — manages in-app subscriptions and purchase verification. RevenueCat Privacy Policy
- Apple App Store / Google Play — handle payment processing for subscriptions
7. Data Retention & Deletion
Your account and business data are retained as long as your account is active. You can request deletion of your account and associated data at any time by emailing digiforcebusiness@gmail.com (or via the in-app account-deletion option where available), which permanently removes your profile and data from our servers.
Feedback submissions are retained to help us improve the app and are reviewed periodically.
8. Data Security
We use Firebase's built-in security rules so that only authenticated users can access the data. All data is transmitted over HTTPS. We do not sell your personal data, and we do not share it with third parties beyond the services listed in Section 6.
9. Children's Privacy
ServePoint Spa is a business tool intended for use by spa owners and staff and is not directed to children. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.
10. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (use the in-app option where available, or contact us)
- Opt out of non-essential communications
To exercise any of these rights, contact us at digiforcebusiness@gmail.com.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of ServePoint Spa after changes are posted constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out:
Email: digiforcebusiness@gmail.com