No. You can design passes and add them to your wallet as a guest. Signing in with Google, Apple or email is optional and can be done later from Settings.
How do I add a pass to Apple Wallet?
Design your pass, then tap Add to Apple Wallet. ServePass signs the pass and iOS shows a preview. Tap Add in the top corner to save it to Wallet. You need an internet connection for this step.
How do I add a pass to Google Wallet?
On Android, tap Add to Google Wallet after designing your pass. You'll be taken to Google Wallet to confirm. Google Wallet must be available in your country and set up on your device.
Which barcode types are supported?
Apple Wallet supports QR, PDF417, Aztec and Code 128. ServePass can also scan and show other common formats inside the app, so you can keep using those cards even when a wallet can't display that barcode type.
Can I scan an existing loyalty card?
Yes. Tap the scan option when adding a pass and point your camera at the barcode. The barcode is read on your phone; the camera image isn't saved or uploaded. If scanning fails, you can type the number in manually.
Why does "Add to Wallet" fail?
Check that you're online and try again. If a pass has large images and Auto Update is on, it may be too big to store for updates — use a smaller logo or photo, or turn Auto Update off for that pass. If it still fails, contact us with your device model and a description of the pass.
What does Auto Update do?
With Auto Update on, changes you make to a pass can be pushed to the copy already in Apple Wallet. For this to work we keep that pass's contents on our servers. It's off by default, and with it off we don't keep a copy. See the Privacy Policy.
Where are my passes stored?
Your passes and drafts are saved on your phone. Once added to a wallet, the pass is also kept by Apple Wallet or Google Wallet. Uninstalling ServePass removes the drafts on your phone but not the passes already in your wallet.
How do I remove a pass from my wallet?
Apple Wallet: open the pass, tap the ••• button and choose Remove Pass.
Google Wallet: open the pass, tap the menu and choose Remove.
How do I delete my account?
Open Settings in ServePass, go to your account and tap Delete account. You'll be asked to confirm your identity. This deletes your sign-in account. Passes on your phone and in your wallet are separate. Remove those in the app and in your wallet. To delete update-enabled pass records we hold, email digiforcebusiness@gmail.com.